At a glance
- What we collectWhat you give us to place and support orders
- WhyTo deliver orders and help you
- Selling your dataWe do not sell it
- Your rightsAsk us at contact@dolygood.shop
About this policy
This Privacy policy explains what personal information dolygood collects when you visit dolygood.shop or buy from us, how we use it, who we share it with, and the choices and rights you have. dolygood is located at 14 53rd St, 7th Floor, Brooklyn, NY 11232.
We collect only what we need to run the store and look after your orders, and we do not sell your personal information.
Information you give us
- Order details: your name, email address, phone number, billing address, shipping address and the products you buy.
- Account details: if you create an account, your email address, password (stored securely, never in plain text) and order history.
- Messages: what you send us by email or tell us by phone, for example a return request or a product question.
- Return and warranty details: photos or descriptions you send us when something goes wrong with an order.
Information collected automatically
- Device and browser information: such as your browser type, device type and IP address, which every website receives when you visit.
- Cart and session information: stored in cookies and your browser so your cart and checkout work. See our Cookie policy.
- Order attribution: basic information about how you arrived at the store, such as from a search engine or a link, which is attached to your order.
Payment information
Payments are processed by a third-party payment provider. Your full card number is entered into the payment provider’s secure form and is not stored on our website. We receive confirmation that a payment was made and limited details, such as the payment method type, so we can manage your order and any refund.
How we use your information
- To process, ship and deliver your orders.
- To handle returns, refunds, and help with warranty claims.
- To answer your questions and give customer support.
- To send you emails about your orders, such as order confirmations and updates.
- To keep the website working, secure and free of fraud.
- To meet our legal, accounting and tax obligations.
If you sign up to receive news or offers from us, we will only email you for that purpose with your consent, and every email will let you unsubscribe.
Who we share it with
We share personal information only when it is needed to run the store, with companies that help us do that:
| Who | Why |
|---|---|
| Payment provider | To process your payment and any refund |
| Shipping carriers | To deliver your order, and to arrange returns |
| Website hosting provider | To host and run our website and store data securely |
| Product brands | Only when needed to help with a warranty claim you ask us to make |
| Authorities | Only when required by law, or to protect against fraud |
We do not sell your personal information, and we do not share it with other companies for their own advertising.
How long we keep it
We keep order records for as long as we need them to support your order, handle returns and warranty questions, and meet legal and accounting requirements. Account information is kept until you ask us to delete your account. When we no longer need information, we delete it or make it anonymous.
How we protect it
Our website uses a secure, encrypted connection (HTTPS). Access to customer information is limited to what is needed to run the store. No method of storing or sending information online is completely secure, but we work to protect your information and will act quickly if a problem occurs.
Your choices and rights
You can ask us to:
- tell you what personal information we hold about you;
- correct information that is wrong;
- delete your personal information, unless we need to keep it for legal or accounting reasons;
- stop sending you marketing emails, if you signed up for them.
Depending on the state you live in, such as California, you may have additional privacy rights under state law. To make a request, email contact@dolygood.shop. We will respond within the time required by law, and we will not treat you differently for using your rights. If you have an account, you can also update your details under My account.
Children’s privacy
Our store is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
Cookies
We use cookies and similar browser storage so the store works, for example to keep your cart. Our Cookie policy lists them and explains how to control them.
Changes to this policy
If we change this policy, we will update this page and the date below. If the change is significant, we will make it clear on the website.
Contact us about privacy
Questions or requests about your personal information? Email contact@dolygood.shop, call +1 (631) 412-8895, or write to us at 14 53rd St, 7th Floor, Brooklyn, NY 11232.
Last updated October 21, 2026.